Frontline Management
How do you help managers learn to manage productively?
By tapping into each manager’s unique strengths so they can coach, direct, communicate and manage in a way that allows others to excel.
Managers have incredible influence. Their strengths can empower and energise the people who work for them. And of course their limitations can lead to frustration, confusion, or even paralysis for their direct reports! This program gives managers a safe, fun way to understand the strengths and challenges that they bring to the table. With idXReady™: Frontline Management: Leveraging the Strengths of Your Style individuals gain a greater appreciation for the impact their behaviour has on others and discover how others may respond to their style.
Learning Objectives
In Frontline Management: Leveraging the Strengths of Your Style, participants will:
- Learn four different approaches to management
- Discover their unique strengths and challenges as managers
- Recognise how they manage when:
- Communicating
- Delegating
- Directing people
- Developing people
- Decision-making
- Managing time
- Problem-solving
- Motivating others
- Identify different responses to their management strengths and understand how strengths can be overused
- Create individual action plans based on their unique management strengths and challenges
Suggested Audience
Individuals who are in a supervisory or first-level management role. These individuals manage frontline employees and perhaps an assistant manager.
It's Really That Simple!
Session times for the idXready programs can be varied from as little as a half-day up to a full day's training. You can choose the course length to suit the pace that you want to run the program. Each idX module is a unique package but they could be incorporated into a broader training event.
Demonstrations
If you would like to have a look at a demonstration of the idXready training programs, please visit the idXlearning website where you will be able to view samples of the presentations, video, participant workbooks and leader's guides.
You can also download the individual program outlines. These outlines summarise each individual module including length, activities and materials required.
With idXready everything really is clear, simple and ready to go.
For more information on idXready: Frontline Management, please contact us or download:
- Frontline Management e-brochure (1143 kb)
- Frontline Management Program Outline (148 kb)

