Improving Communication and Reducing Conflict
DiSC® Classic is used worldwide in dozens of training and coaching applications, including organisational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams.

Set the Standard for Self-Understanding
DiSC Dimensions of Behaviour provide a non-judgemental language for exploring behavioural issues across four primary dimensions:

• Dominance: Direct and Decisive. D's are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.
• Influence: Optimistic and Outgoing. i's are "people people" who like participating on teams, sharing ideas, and energising and entertaining others.
• Steadiness: Sympathetic and Cooperative. S's are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.
• Conscientiousness: Concerned and Correct. C's are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

Bring Out the Best in Your Management Team
DiSC Classic can help employees at all levels:

• understand their own behaviour
• learn how and when to adapt their behaviour
• improve communication
• promote appreciation of differences
• enhance individual and team performance
• reduce conflict

Give Your Sales and Customer Service Teams a Competitive Edge
DiSC Classic is proven to help sales professionals:

• create and maintain relationship-based sales
• identify their customers' DiSC styles and adapt their selling or support styles accordingly
• stay focused on customer needs
• manage difficult customer service situations